Help Center

Frequently Asked Questions

General Questions

What currency do you charge in?

When Will My Custom or Semi-Custom Piece by Completed?

What Weave Options do You Offer?

What Weft Fibre Options do You Offer?

Do You Ship International?

What is the GDM (grams/square-meter) of your fabric?

What if the Finishing Procedure for Your Fabric?

What are Your Middle Markers?

What Accents do You Offer?

Full Custom and Semi-Custom Projects

How do I Get Started on a Fully Custom Project?

Do You Charge a Design Fee?

Can my Friends and I get a Custom Done Together?

How do I Choose my Weft Colour?

How do I Get a Semi-Custom Piece?