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Customer Reviews

We strive to have the best customer satisfaction and experience. 

Erizo currently has a 5 Star rating on Facebook and a 5 Star rating on Google!  

We believe that treating customers how we would like to be treated by other companies, is the best policy! A comment from a customer the other day pretty much sums up our customer service: 

I love her wraps so much I want one of each. Super easy to wrap with and quality craftsmanship. I've worked with her on my first custom a sister and now my second custom and it a pleasure. I feel like not only do I get an awesome custom hand woven wrap but have made a friendship as well!

Erizo will have all my future business! I have never been more happy or impressed with a wrap. Got my first one from her yesterday and was love at first sight!

I can't keep my hands off of it when it is nearby me, it is so soft. perhaps my favourite part is the width of the wrap - the width is very generous, which makes for a super deep “unpoppable” seat, a cush on the shoulders, makes it very toddler (and maybe even pre-school/big kid) worthy, as well as making it a super awesome lap blanket on the couch hehe. my one and only complaint is that there is only a middle marker tag on one rail of the wrap. not a huge deal, but i would have preferred one on each rail. the selvages are beautifully done, hem stitching is double stitched, not perfectly straight, but that is not something that bothers me. My deep love for Erizo really stems from the relationship built with Janelle through the custom process, the kindness she shows to all of her customers, and the quality of her customer service. You could have the best wraps in the world, spun with gold threads, but crappy customer service will always deter me. Erizo is a case of amazing customer service and amazing product so it's a win win! I have already sent several friends to Erizo, one of which has already received her wrap and who will no doubt be on here soon gushing about them as well. There are many, many, MANY weavers out there who have wonderful work, but Erizo will have my business forever.

While I've had my share of Handwovens pass through here, I just got my first ever custom! FireWeed by Erizo Baby! It's amazingly perfect in every way! Janelle captured my inspiration pictures perfectly and was amazing to work with. When another squish is on the way I know who I'll be turning to for another custom!

My first handwoven and it is beautiful and cozy, just the way a wrap should be!

Thin, airy, and floppy plain weave. Holds up to toddler wearing though! Great for summer. Wide, around 30". Janelle was really great to work with for a custom. Great communication and took any feedback I had well. I've been really happy with the Erizos I've owned, both my custom and in stock purchases.


Terms and Conditions of Use

Welcome to !

We are excited to provide our products to you. It is important that we both understand exactly what you can expect of us and our product. Your use of this website (including any purchase via this website) is governed by these Terms and Conditions of Use, so please read them carefully.

The Terms and Conditions of Use set out below, once agreed to by clicking “I Agree” is a valid legal contract. Please acknowledge your agreement at the end by clicking “I Agree”. If you have any questions before you accept, please contact us so that we can discuss your concerns. If you do not agree to the Terms and Conditions of Use, you should not use this website or purchase products via the website.


The terms “Erizo”, “us”, “we”, or “our” refer to Erizo Baby Slings Ltd. (“Erizo”). The term “you” or “your” refers to the user of our website or purchaser of our products.

1. Not a Safety Device 

The Erizo Baby Sling is not a safety device. The baby slings are designed to assist you in carrying your baby. You agree that you are wholly responsible for the safety of your child while you are using or attempting to use the sling.

2. Product Instructions 

Any safety guidelines, product instructions or product demonstrations, including diagrams, photos and videos on our website are for informational purposes only and you agree to not rely on them. You are solely responsible for the proper use of the baby sling. You further indemnify and release Erizo from any claims, actions, losses, demands, disputes, expenses and liabilities that may result from your reliance on any safety guidelines or product instructions or demonstrations on our website.

3. Transaction of Business 

You agree that the use of Erizo’s website does not constitute the transaction of business in any province, state or jurisdiction other than Alberta.

4. Product Availability 

The completion of any product purchase transaction will be subject to availability of the product you order. Erizo will endeavor to have all products available but will not be held responsible for any delay in delivery of a product due to unavailability.

5. Product Suitability 

Erizo does not represent or warrant that our products will be suitable for your desired, intended or actual use.

6. Payments 

You agree to pay the listed price for any product purchased, including applicable taxes. You represent and warrant that all credit information you supply is accurate and complete and that any purchase transaction is subject to the approval of your credit card payment.

7. Refund and Return Policy 

You agree to contact us at within 10 business days of receiving your product if you have any product complaints or concerns. Keep in mind that all of our baby slings are handmade, and done with custom colours. If the product had a flaw that was missed in quality control, we will be happy to send you a replacement or refund your purchase, once you return the defective product.

8. Privacy

Erizo will not sell or provide any personal information provided to us by you to any third party.

9. Indemnification

You agree to indemnify, release and hold harmless Erizo and Erizo’s agents, officers, directors, employees, contractors, subcontractors, suppliers, successors, assigns ( collectively the “Indemnified Parties”) from any claims, actions, losses, demands, disputes, expenses, and liabilities that may result from your purchase, use, misuse, or attempted use of our product. This indemnity will include all legal and enforcement costs that the Indemnified Parties may incur, on a full indemnity solicitor client basis. You further agree to defend any such claim against the Indemnified Parties at your cost, but at Erizo’s choice of, and direction to counsel.

10. Use of and Purchase from this Website

Erizo does not warrant that this website, its services or emails sent from Erizo are free of viruses or other harmful components. You agree that Erizo will not be liable in any way for any loss, injury, claim, liability, or damage of any kind resulting in any way from any errors in or omissions from the website or any products purchased via this website, the unavailability or interruption of the Website or any features of this website, your use of the website, or receipt of emails from Erizo.

11. Emails and Confidentiality

Erizo will treat emails sent by visitors to our website as confidential to the extent required by law whether or not the sender purchases our product. However, any feedback or suggestions, written or oral, directed to Erizo concerning the website itself or our products become the property of Erizo

12. Disclaimer Regarding Information on this Website

Erizo strives to ensure the information available at this website is up to date, but Erizo assumes no liability or responsibility for any errors or omissions in the content of this website. Erizo does not have any duty to update the information on this website. Erizo provides and maintains this website on an as available basis. We make no representations or warranties of any kind, express or implied, as to the operation or availability of this website.

13. Not Responsible for Links or Advertisements 

This website may contain third party links to and from other websites. These websites are independent of Erizo, and Erizo has no control over, or responsibility for, the content, functioning, operation, policies, or availability of such websites. The website may contain third party advertising and sponsorships. We are not responsible for any error, inaccuracy or problem in the advertiser’s or sponsor’s materials.

14. Copyright of Website Content

All Website content, including text and graphics, is the property of Erizo. No portion of this Website may be reproduced, copied, sold, or used for any commercial purpose without the express written consent of Erizo.

15. Governing Law 

These Terms and Conditions of Use shall be construed for all purposes and shall be interpreted and enforced in accordance with the laws of Alberta. You and Erizo attorn to the exclusive jurisdiction of the Courts in Calgary.

16. Severability 

If any clause or provision of these Terms and Conditions of Use is determined to be invalid or unenforceable in whole or in part by a court of competent jurisdiction, such invalidity or unenforceability will attach only to such provision or part thereof and the remainder of the agreement will continue in full force and effect.

17. Headings 

The headings of each section are for convenience only and shall have no effect in the construction of any provision of these Terms and Conditions of Use.

18. Waiver 

Failure to insist upon strict compliance with any of the terms, covenants and conditions hereof shall not be deemed a waiver of such terms, covenants and conditions. No waiver shall be valid unless in writing and signed by an authorized person of Erizo

19. Whole Agreement 

This Agreement is the whole agreement between us and no promise, representation or writing outside of this has any legal force.